This policy governs the terms of cancellation and refunds for products and services purchased from Absyn Solutions Private Limited, including software solutions.
Refund Policy for Software Solutions
Non-Refundable Policy:
All software solutions, including licenses, subscriptions, and custom software development services, are strictly non-refundable once purchased, delivered, or accessed.
This applies to both off-the-shelf software and customized software solutions.
No refunds will be issued for user errors, change of mind, or incompatibility with third-party systems unless specified in a signed agreement.
Cancellation Policy for Software Solutions
Cancellation Window:
Cancellations are not permitted once:
A software license key has been issued.
A custom software development project has commenced.
Pre-Purchase Consideration:
Customers are encouraged to evaluate their requirements and verify software compatibility before making a purchase. Free trials, demos, or consultations may be offered where applicable to assist in decision-making.
Support and Resolution
If you experience issues with software functionality, our team is available to provide support and troubleshoot the problem as part of the agreed service terms.
For software under warranty or service agreements, support will be provided per the applicable terms and conditions.